Your purchase is usually packaged up and posted within 3 working days.
Please note: Shipping times are in addition to this.
UK postage timings are approximately 3-5 business days. DELAYS MAY OCCUR DUE TO CURRENT COVID CONDITIONS
For international orders please allow approximately 3-5 days for postage to the EU and 6-10 days for the rest of the world. DELAYS MAY OCCUR DUE TO CURRENT COVID CONDITIONS. In the event that an item is temporarily out of stock, you’ll be advised of the delay and it will be despatched as soon it has been created. It won’t take long – promise!
Please be aware that your home country may add tax or duty to your item. This is beyond our control
Returns & Exchange Policy
If, for any reason, you are not happy with your purchases you can return them for a refund or exchange providing they are unused and in re-saleable condition.
Sorry we cannot offer free returns. You will be responsible for the postage costs incurred when returning items. So please check details when buying carefully and if you have any questions about your purchase please ask.
The item(s) must be returned within 14 days of purchase date (UK customers); 21 days (Europe excluding UK); 28 days (Rest of the World).
Returns received outside of the timeframe will be considered for a credit note only and will not be eligible for a refund.
Delivery/shipping costs are not eligible for refund.
All items must be returned in unused and saleable condition with original tags attached.
You will be responsible for the postage costs incurred when returning items
Please obtain a proof of postage from your post office by using Royal Mail Registered Post or similar so that we can complete your request in the event of items being lost in transit. We cannot be held responsible for loss of items.
Return of Faulty, Incorrect or Sub-standard Products
If the products you return are faulty, incorrect or damaged in transit, we will refund you the cost of the return postage, as well as the goods and your original postage and packing charge. Please return the item(s) following the steps above.